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User-friendly IRISbox popular with users

24 May 2016

Do you need to perform an administrative formality? Be a smart citizen and try IRISbox, the Brussels smart-city electronic one-stop shop. A very great majority of its users like this user-friendly web-based solution (accessible in Dutch, English and French) to their administrative requirements, which can be accessed from a PC or tablet.

80 % of the IRISbox users interviewed during an online survey made at the end of 2015 responded that the website – on which the forms of Brussels municipalities and regional administrations are available – is pleasant and even very pleasant to use. 
495 users took the survey. Besides liking its user-friendliness, they also found it very easy to use. 75% of respondents judged IRISbox to be easy or very easy to use. The site is also easy to browse and 76% of its users easily or very easily found the form they required.
As a (logical) consequence, 78% of IRISbox users would recommend it to other people.

Be a smart citizen: try IRISbox! 

For instance, next time you require – for instance – a certificate of family composition, a resident’s parking permit or a birth certificate (which are the three documents most often requested via the website), why not try IRISbox? You will avoid wasting time travelling to and queuing at  administrative offices that can be accessed via IRISbox, and become an active participant in the smart city.
Store the website’s address (www.irisbox.brussels) in your memory or – even better – in your browser favourites on your computer or tablet. IRISbox can also be used in touch mode under Android and iOS, with en eID card reader suitable for wireless use. IRISbox homepage screenshot
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