RAISING AWARENESS AND DESTIGMATISING

IT tools still intimidate too many people, who think that they are unable to cope with the digitisation of services. The objective of this axis is to inform the public of the services available to support them (e.g. DPSs) and to destigmatise the digital environment in order to encourage them to get to grips with IT tools.

More information in the 2021 Annual Report (FR/NL)

Raising public awareness

The communication plan of the Digital Appropriation Plan 2021-2024 comprises several components in order to raise public awareness of the digital divide and to inform the various target audiences about the actions being carried out in the Region for Brussels residents.

For example: the production of personalised brochures for each municipality detailing the services available to the population to help them in their day-to-day digital procedures; a poster campaign in bus, tram and metro stations; participation in events (Digital Week, Digital Spring, workshops for young people in schools); the creation of a page dedicated to digital inclusion digitalhelp.brussels on the regional portal.

Awareness of the administration

Easy.brussels, the agency for administrative simplification, in collaboration with the Digital Inclusion Coordination, aims to carry out several actions for the benefit of municipal and regional civil servants. These actions aim to make them aware of the digital divide, equip them and train them in digital public services and thus enable them to more quickly detect citizens at risk and provide them with the appropriate assistance.

Certification for Public Digital Spaces recognised by the Brussels-Capital Region

Since 2019, DPSs have been able to apply for the "Digital Public Space recognised by the Brussels-Capital Region" certification (developed by the Digital Inclusion WG) if they meet the certification criteria and comply with the DPS Charter. The certification is validated by the Digital Inclusion Steering Committee.
To date, 22 DPSs are certified by the Brussels-Capital Region; the list and the distribution by municipality are as follows:

City of Brussels

DPS of the ARC (Action and Cultural Research)
Rue de l'Association 20, B-1000 Brussels
Tel.: +32 (0)2 221 11 79
Website

DPS of the Riches Claires Library
Rue des Riches Claires 24, B-1000 Brussels
Tel: +32 (0)2 548 26 10
Website

DPS – Bravvo Rue de la Caserne 37 B-1000 Brussels
Tel.: +32 (0)2 279 65 85
Website

Mobile Digital Public Space (MDPS)
Rue du Gouvernement Provisoire 34A, B-1000 Brussels
Tel.: +32 (0)2 425 65 85
Website

Laeken Library DPS
Boulevard Emile Bockstael 246, B-1020 Brussels
Tel: +32 (0)2 279 37 86
Website

Schaerbeek

Wijkpartenariaat - De Schakel
Rue Dupont 58 (2nd floor), B-1030 Brussels
Tel: +32 (0)2 219 00 64
Website

DPS1030
Rue de Jérusalem 46, B-1030 Brussels
Tel: +32 (0)2 247 77 20
Website

DPS CybeRogier
Avenue Rogier 22, B-1030 Schaerbeek
Tel: +32 (0)492 19 35 05
More information

Ixelles

French-speaking municipal library of Ixelles
Rue Mercelis 19, B-1050 Brussels
Tel: +32 (0)2 515 64 40
Website

Saint-Gilles

Atelier du Web - St Gilles DPS
Rue du Fort, 37, B-1060 Brussels
Tel: +32 (0)2 537 02 68
Website

Anderlecht

Open Atelier 110
Rue Georges Moreau 110, B-1070 Brussels
Tel: +32 (0)2 555 09 90
Website

Scheut DPS
Rue Léopold De Swaef 10 B, B-1070 Brussels
More information

DPS des Goujons
Rue des Goujons 104, B-1070 Brussels
More information

Névé AnderTech
Square Albert 1er, 7, B-1070 Anderlecht
Tel: +32 (0)471 76 16 98
More information

Molenbeek-Saint-Jean

Open Atelier 110
Rue Mommaerts 4, B-1080 Brussels
Tel: +32 (0)2 555 09 90
Website

Study Kids Support Asbl (SKS)
Rue Vanderdussen 80, B-1080 Brussels
Tel: +32 (0)475 95 85 31
Website

Koekelberg

Koekeltech - Koekelberg DPS
Rue de l'Eglise Saint-Anne 63, B-1081 Brussels
Tel: +32 (0)2 410 46 57
Website

Ganshoren
Ganshoren DPS
Avenue de la Réforme 66, B-1083 Brussels
Tel: +32 (0)2 428 62 60
Website

Jette

Bibliojette
Place Cardinal Mercier 10, B-1090 Brussels
Tel: +32 (0) 426 05 05
Website

Evere
Evere Cultural Centre - l'Entrela
Rue de Paris 43, B-1140 Brussels
Avenue Platon 21, B-1140 Brussels
Tel: +32 (0)2 241 15 83
Website

Forest

FQS (Forest-Quartier-Santé)
Digital Public Space
Rue Berthelot 163, B-1190 Brussels
Tel: +32 (0)2 340 26 00
Website

Uccle

Uccle DPS
Chaussée d'Alsemberg 1011, B-1180 Brussels
Tel: +32 (0)2 563 21 89
More information

DPS du Phare
Chaussée de Waterloo, 935, B-1180 Uccle
Tel: +32 (0)2 605 14 80

Woluwe-Saint-Pierre

Wolu Cyber Cité - Cyber de Wolubilis
Rue Lola Bobesco 11, B-1200 Brussels
Tel: +32 (0)2 761 60 18
Website

Saint-Josse-Ten-Noode

Sapiens DPS
Rue du Mérinos 1b, B-1210 Brussels
Tel: +32 (0)2 218 44 47
More information

Watermael-Boitsfort

DPS of Watermael-Boitsfort
Place Andrée Pafa-Fosséprez 11, B-1170 Watermael-Boitsfort
Tel: +32 (0)2 674 74 70
More information

The Digital Inclusion Coordination is in charge of increasing the visibility of certified DPSs and their actions through communication campaigns (such as the 2021 campaign "Now he/she knows!") and communication kits. To improve this visibility, the DIC has also asked WeTechCare to conduct an analysis of visitor attraction (FR/NL), the results of which will be introduced throughout the implementation of the Plan via publications, recommendations, communication actions, etc.