Resources

Plan and Reports

• The 2021-2024 Digital Appropriation Plan (FR/NL)
• 2021 Annual Report (FR/NL)
• 2022 Annual Report (FR/NL)

Agendas & Minutes

• Minutes of the Working Group and the Digital Inclusion sub-Working Group
   

Analyses and studies

• The people of Brussels and digital technology - 2022 (FR/NL)
• The people of Brussels and digital technology - 2023 (FR/NL)
• Report on the 2021 Visitor Profile Study (FR/NL)
• Study on the attractiveness of Digital Public Spaces - 2021 (FR/NL)
• Study on essential services (King Baudouin Foundation) - 2021: zoom (FR/NL) - full study (FR/NL)
• Digital Inclusion Barometer (King Baudouin Foundation) - 2020: summary (FR/NL) - full study (FR/NL)
• Focus N°30 Les Bruxellois et les Bruxelloises à l’heure du numérique : accès aux TIC et leur  utilisation.(FR/NL)
• Analysis of the digital divide in the Brussels-Capital Region - 2018 (FR/NL)

Our publications

• Digital Public Services Manual
• Roadmap for the creation of a DPS in the Brussels-Capital Region (FR/NL)
• Inclusive recommendations and technical reference framework
  • Inclusive recommendations to improve and optimise digital public services for people at risk of the digital divide and technical reference framework (FR/NL)
• Digital Inclusion Directory (FR/NL) ​
  • List of trainings for teachers 
  • List of ressources for teachers

DPSs 

• In the Brussels Region

  • Certified DPS
  • DPSs in the Brussels Region

• Certified DPSs

  • Charter (FR/NL)

  • Certification procedure (FR/NL)

  • Certification application (FR/NL)

Our newsletter

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